Spa
Spa/Wellness packages
Spa lounge/Relaxation area
Steam room
Spa facilities
Spa (Paid)
Sauna (Paid)
Foot massage
Neck massage
Foot bath
Massage
Hot spring bath
Safety & security
Fire extinguishers
Key access
Safe
CCTV outside property
CCTV in common areas
Smoke alarms
Security alarm
24-hour security
General
Heating
Non-smoking rooms
Designated smoking area
Air conditioning
Soundproof rooms
Smoke-free property
Convenience store on site
Safety features
Face masks for guests available
Access to healthcare professionals
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Staff follow all safety protocols as directed by local authorities
Process in place to check health of guests
Hand sanitizer in guest accommodation and common areas
Services
Daily housekeeping
Shared lounge/TV area
Concierge
Baggage storage
24-hour front desk
Lockers
Meeting/Banquet facilities (Paid)
Outdoors
Outdoor furniture
BBQ facilities (Paid)
Terrace
Garden
Sun deck
Picnic area
Cleanliness & disinfection
Guests have the option to cancel any cleaning services for their accommodation during their stay
Linens, towels, and laundry washed in accordance with local authority guidelines
Guest accommodation sealed after cleaning
Guest accommodation disinfected between stays
Use of cleaning chemicals that are effective against coronavirus
Property cleaned by professional cleaning companies
Food & Drink
Coffee house on site
Fruit (Paid)
Snack bar
Bar
Restaurant
Food & drink safety
All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Delivered food covered securely
Activities
Evening entertainment
Hiking
Family friendly
Family rooms
Outdoor play equipment for kids
Physical distancing
Physical distancing rules followed